Returns & Exchanges
At TAPSTER, we want you to be completely satisfied with your purchase, which is why we offer a 30-day window for returns or exchanges on all unworn fashion items with original tags. Our streamlined process ensures that updating your wardrobe is as effortless as your personal style.
Return Process
- 1.Initiate Your Request
Visit our online Returns Portal and enter your order number and email address to select the items you wish to send back.
- 2.Prepare the Package
Securely pack your items in their original packaging, ensuring all hangtags are attached and the garment is in its original condition.
- 3.Print & Attach Label
Download and print the prepaid shipping label provided by our portal, then affix it clearly to the outside of your return parcel.
- 4.Drop Off & Track
Hand your package to the designated courier service and keep your tracking receipt; your refund or exchange will be processed within 5-7 business days of receipt.